SOL Cleaning Service is a company like no other. Every employee enjoys their job, probably because of the upbeat environment they work in and the bright colors on every wall. Creator Liisa Joronen built her company out of her family's 150-year-old industrial empire.
The only rule the company takes to heart is to not follow corporate rule, for example, there are neither titles nor secretaries. However, the company logo, a yellow happy face, must be found on everything. To be part of SOL staff, people must go thought a training program that ends with a final exam. Afterwards, the new employees continue to study time management, budgeting and people skills. SOL’s does not focus on responsibility and authority. The cleaning team works as they want, but the supervisors are the ones who take care of hiring their team, budgeting and negotiating with the clients. Since SOL employees don’t focus on rules, they give more attention to measuring performances. The clients rate the teams based on the benchmarks the employees make up and at the end of month SOL rates each team thanks to the results.
There are a few offices for the supervisors, but they hardly use them. SOL equips every one of them with a company cell-phone and a laptop so they can work from where ever they want. Furthermore, every document, such as performance reports and upcoming events, is posted on the company’s Intranet. SOL is a very successful company and is improving everyday.
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